Holiday returns are inevitable for businesses. Thankfully, messaging platforms are a convenient & economical way to manage more returns with faster service.
With the help of a few customer service live chat tips, it's easy to improve consumer relationships & stay competitive in the industry. Read our top tips.
Online retail shopping is more prevalent than ever, especially during the holiday season. Use these 5 tips to help prepare your retail business for the holidays.
In this age of digital customer service, long gone are the days when people were willing to call a customer support hotline and wait on hold for service. Enter chatbots and AI.