Month: July 2019

Quiq Series B Announcement Gets Wide Media Coverage

Posted on Lauren Winder

The announcement of Quiq’s Series B funding round has been picked up my multiple news outlets as an exciting continuation of the companies pursuit of being at the forefront of consumer communications across digital engagement channels. Quiq has set itself apart and this news is a clear indication of the confidence and strategic positioning the company has garnered in contact centers and enabling enterprise customer communications. In raising $12.5 million in a series B round of funding led by Foundry Group, with participation from Teamworthy Ventures, Venrock, and Next Frontier Capital, the company plans to build out its platform to “make it smarter” through AI and bots that “deliver the next generation of conversational commerce.”

Be sure to check out the articles below to see how the market has picked up this exciting news.  If you want to learn more about how Quiq is making it easy for businesses to better connect with their customers in more of the ways they prefer, be sure to reach out and we’d gladly show you how the product is transforming customer engagement.

Quiq raises $12.5 million to bring bots and messaging to customer service

VENTURE DEALS

Quiq Raises $12.5 MN; To Be Used for Expansion of Its Conversational Engagement Platform

Quiq Raises $12.5 Million to Transform the Way Companies Engage with Customers

Quiq Raises $12.5 Million to Transform the Way Companies Engage with Customers

Messaging Platform Quiq Notches $12.5M For AI Build-Out

Quiq Raises $12.5 Million to Transform the Way Companies Engage with Customers

Quiq Raises $12.5M in Series B Funding

The Weekly Notable Startup Funding Report: 7/29/19


Quiq $12.55 million Financing. Michael A Myer Released Jul 29 Form D

Quiq Gets Funded for Bots, Messaging for Future of Work. Exclusive Interview

Quiq Raises 12.5 Million In Series B Funding To Help Companies Orchestrate Commerce And Service Conversations – Tech Company News

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Press Release: Quiq Raises $12.5 Million In Series B Funding Round

Posted on Lauren Winder

Quiq Raises $12.5 Million to Transform the Way Companies Engage with Customers

Bozeman, MT – July 25 2019– Quiq, a conversational engagement platform and business messaging solutions provider, announces that it has closed a $12.5 million Series B funding round, led by Foundry Group, with participation from Teamworthy Ventures and existing investors Venrock and Next Frontier Capital. Quiq works with over 120 clients including major brands like Overstock, Pier 1, Office Depot, and Men’s Wearhouse to power digital commerce and service conversations.

“This investment validates our vision that digital engagement channels, like messaging and chat, are the future of consumer communications and that asynchronous messaging will be the foundation of the next generation enterprise contact center,” said Mike Myer, founder and CEO of Quiq. “Quiq is the only open platform that seamlessly combines human agents, native bots, and third-party bots across multiple digital channels. Quiq’s clients are seeing ROI of 5X or more, while simultaneously achieving improved customer satisfaction.”

Quiq is the only open platform that seamlessly combines human agents, native bots, and third-party bots across multiple digital channels. Quiq’s clients are seeing ROI of 5X or more, while simultaneously achieving improved customer satisfaction.

The company will use the funding to continue to build out Quiq’s industry-leading engagement platform and to make it smarter with bots & AI to deliver the next generation of conversational commerce, including the first messaging-based shopping cart. Quiq will also continue to build its go-to-market team in advance of the upcoming digital transformation of customer communications.

“Customer experience teams are evolving their tools and processes to an asynchronous messaging first approach – the preferred way that consumers want to communicate.” said Chris Moody, Partner, Foundry Group. “Quiq is a product-driven company that has a deep knowledge of customer experience, unsurpassed vision, and has demonstrated tremendous progress in enterprise customer adoption.”

Quiq’s customer engagement platform powers commerce and service conversations between consumers and companies using human agents and bots. Because it is fully asynchronous, customers own the cadence of the conversation, starting, pausing, and stopping the conversations on their terms-unlike the experience with traditional phone and email channels. Messaging has a near-perfect open rate and brands are taking advantage of rich messaging to present dynamic and interactive content, process secure payment transactions, set up appointments, and share augmented reality.

About Quiq

Quiq helps brands present their customers with consistently jaw-dropping customer experiences across SMS/text messaging, rich messaging, web chat, and social channels. With Quiq’s Conversational Engagement Platform, companies can easily orchestrate commerce and service conversations involving both bots and humans. For more information about Quiq, go to quiq.com.

MarTech Interview with Mike Myer, Founder and CEO at Quiq

Posted on Lauren Winder

MarTechSeries has featured Quiq’s founder and CEO, Mike Myer, in this insightful Q&A conversation as part of their MarTech’s Interview Series.  In this fun Q&A style chat, Mike discusses his progression as a technology leader to the founding of Quiq where he identified “a huge gap between the way consumers could communicate with companies and how they communicate with family and friends.”

For businesses considering messaging as a part of their mobile marketing technology stack, Mike outlines several use cases across a variety of industries that demonstrate how Quiq is used from pre- to post-sales and support, truly revolutionizing the way in which customers and businesses engage and build relationships.

Read the full interview on MarTechSeries and get inspired as Mike tells his story and his vision for the future of customer engagement.  If you want to know how he’s been so successful, one-word, ‘Persistence!’

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Quiq Named one of 2019’s Best Tech Startups in Bozeman

Posted on Lauren Winder

For the second year in a row, Quiq has been featured as one of the best tech startups in Bozeman. The Tech Tribune started the series with the mission to “recognize and honor the most exemplary young companies all across the country, companies that too often do not get a well-deserved turn in the spotlight.” The full list for Bozmena, MT  can be viewed on The Tech Tribunes site, 2019 Best Tech Startups in Bozeman.

The Tech Tribune considered the following factors when choosing companies, including but not limited to:

  • Revenue potential
  • Leadership team
  • Brand/product traction
  • Competitive landscape

Additionally, all companies must be independent (un-acquired), privately owned, at most 10 years old, and have received at least one round of funding in order to qualify.

About the Tech Tribune

The Tech Tribune delivers the latest technology news, in-depth technology articles, and insights on the hottest technology startups all over the world.

About Quiq

Quiq makes it possible for any company to deliver a world-class customer experience using business text messaging. Quiq’s messaging platform enables companies to use their existing landlines to send and receive messages to their customers via SMS/text messaging, live chat, social platforms, and in their own app.

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