AI Studio for Customer Experiences
Where enterprise teams AI
for customer experiences.
Orchestrate Large Language Models (LLMs) in an AI development environment built for CX.
Quiq’s AI Studio is a suite of infrastructure & tools that empowers developers, conversational designers, and CX leaders to create AI-powered conversational experiences together across the development lifecycle.
Accuracy through amnesia.
AI through Large Language Models (LLMs) has the potential to scale your capacity to serve customers and deliver great experiences. But, LLMs have real risks that can deliver a poor customer experience or threaten your brand image. AI Studio will help you leverage the useful parts of the LLM (like language understanding and generation) and ignore undesirable behaviors (like hallucinations and stale data).
Building AI without Quiq means you’ll need to stitch together a multitude of tools and keep up to date during this time of rapid AI evolution. Building with AI Studio will let you focus on building AI experiences, not infrastructure and tools.
No-code. Low-code. Pro-code.
From conversational designer and business analysts to software engineers, AI Studio was built for
every team member.
Visually build & edit with Flow Designer.
Designing AI powered conversational experiences requires customer journey mapping, decision points, and data access to power your LLM for CX. Flow Designer provides a visual representation of your AI Assistant.
Unshackle engineer creativity with Function Editor.
Let’s face it: Some problems require the raw power of code. Instead of handcuffing engineers with dumbed-down tools, Quiq empowers engineers to creatively solve problems with their own Python code.
Higher quality CX, lower development effort with Debug Workbench.
Given the complexity and multi-step nature of LLM-powered AI Assistants, when something doesn’t work the way it should, it can be very difficult to figure out why. Was it a problem with missing knowledge? Maybe the LLM behaved unexpectedly? Maybe data in an internal system changed? Debug Workbench in AI Studio gives granular observability of all the inputs and events that make up an AI experience, so that fixes can be made and then replayed.
Sometimes, small changes can have a large impact. Debug Workbench also has a full suite of testing tools that help you test & deploy your assistant. Want to upgrade an LLM version? With Workbench you can regression test your Assistant.
Events gives full observability of AI behavior, allows you to debug, test prompts, quickly navigate through completion methods, measure performance, view generated prompts and completions.
Tests allows for full regression testing can help track impact of changes. More easily develop guardrails and leverage testing for common prompt hacks by default. Test complex scenarios including side-effects by creating assertions to validate test outcomes.