Trusted by leading CX-obsessed brands.
Safeguarding your data is our highest priority.
Enterprise-grade data security.
A top-down commitment to security is one of our core values. We employ a full suite of security control measures to keep your data secure. When you work with Quiq, you can rest assured knowing our security measures are robust, intensive, and ongoing.
Security starts with people, and we go to great lengths to ensure ours are top-notch. All Quiq employees are background-checked, covered by a confidentiality agreement, and must pass security training. We have strict policies and procedures in place for handling confidential data. Data access is restricted to only those employees who need it to perform their job functions.
Feel confident working with Quiq, knowing these product securities are in place.
SOC 2 TYPE II
Quiq has undertaken the AICPA SOC 2 Type II certification to attest to Security, Confidentiality, and Availability controls in place in accordance with the AICPA Trust Service Criteria.
All data in Quiq Messaging is strongly encrypted, both during transmission and at rest.
Data center security
Quiq uses Amazon Web Services. AWS is the industry standard for cloud computing infrastructure, featuring ISO, SOC, and CSA compliance programs.
Vulnerability scans are performed regularly to ensure the Quiq system is not open to hackers. We use third-party Pen testing in addition to manual and automated internal vulnerability scans.
Quiq is built using a microservices architecture with multiple nodes for every service so that there are no single points of failure. Quiq is fully redundant across all of our data centers.
Quiq tests and maintains Disaster Recovery and Business Continuity plans to help ensure a high level of continuous service, even in a geographical disaster. Backups are continuously mirrored to other AWS data centers in geographic locations.
A good security strategy should never rely on just one thing, which is why Quiq uses redundant layers of protection throughout our stack.
Your data in Quiq belongs to you. Quiq will never use your confidential information for any other purpose than to serve your business.
Quiq security whitepaper
Security is key to every part of our business and the services we provide. Our team has extensive experience building applications that meet the security, reliability, and scalability of the most demanding enterprises. If you’d like to know more about how Quiq secures your information, our security whitepaper is available by request.