Blog
Delve into research, how-tos, trends, and tips on all things messaging.
We are Quiq
Conversations create connections. We’re creating the future of conversations
between businesses and their customers.
We started Quiq because we saw a huge gap between the way consumers were forced to communicate with their favorite brands and how they preferred to communicate with family and friends. Phone calls are disruptive and time consuming. Email is slow and impersonal. Sending a text is how people get stuff done with family and friends. Quiq was founded to make it just that easy to communicate with businesses, too.
Today, businesses are waking up to the shift in how customers want to talk to them, embracing text as well as omnichannel messaging. Quiq’s AI powered Conversational Platform is the solution that brings all these conversations into one place, empowering companies and their customer service agents to transform their businesses by connecting with customers in entirely new ways.
2015
Quiq launched
200+
Enterprise clients
300%
Increase in conversations per client
Our leadership
Mike Myer
CEO & Founder
William O’Neill
SVP Engineering & Co-founder
Kelby Barton
General Counsel
Christian Brucculeri
SVP Sales & Customer Success
Ejieme Eromosele
VP Customer Success & Account Management
Michael Hartsog
VP Global Alliances
Jesse Romine
VP Direct Sales
Our values
Innovative
First and foremost we are technologists seeking to build the best solution for our customers. But innovation doesn’t just apply to our products, we also strive to be innovative in our business processes and operations. No bureaucracy here!
Accountable
We stand behind our product and solutions. In everything we do, we are only satisfied with A+ workmanship. We hold each other accountable to do it right, the first time, on-time.
Respectful
We work at Quiq because we love what we do. A respectful environment is a key ingredient to a great workplace. That includes embracing the differences and being mindful of the uniqueness of everyone, even if they aren’t like you.
Inclusive
First and foremost we are technologists seeking to build the best solution for our customers. But innovation doesn’t just apply to our products, we also strive to be innovative in our business processes and operations. No bureaucracy here!
Courageous
Building a great company takes courage to do things that haven’t been done before. But, courage doesn’t mean careless or risky. It means having the confidence to do the right thing – all the time.
Responsive
It is no coincidence that our name is Quiq (pronounced like quick!). We innovate rapidly and aim to always beat our customers expectations. Getting stuff done is paramount to our success.
Collaborative
The best solutions are the result of a team effort. No matter whether we are working internally or with customers, we like to roll up our sleeves and work together. We are careful to ensure that everyone has an opportunity to contribute and make their voices heard.
Transparent
Free flowing, honest dialog is fundamental to how Quiq works. Difficult situations can best be solved with open communication. No shooting the messenger here!
Humble
No ego, Amigo!
Pride cometh before a fall.
There’s a lot of ways to say it, but the bottom line is that we value confidence and don’t have time for drama and hubris.
Pride cometh before a fall.
There’s a lot of ways to say it, but the bottom line is that we value confidence and don’t have time for drama and hubris.
Empowering
Quiq is at its best when our people are at their best. Our goal is to make sure that everyone has what they need to succeed and the permission to be oneself.
Compassionate
We all have good times and bad. We are a team and when one of our members is down, it is the rest of the team’s responsibility to do whatever is possible to lift them up. Compassion isn’t just sympathy, but also a genuine desire to help.
Supportive
Our workplace is one in which we succeed as a team, not individually. If someone is over their head, it is the team’s job to chip in and get it done.
Fail-forward
It is better to have tried and failed than not to have tried at all. And when things do go wrong, we don’t retreat, instead we plot a path forward from there.
Ethical
In all our interactions, whether with customers, partners, employees or the community, we will act with the highest ethical and moral standards. Period.
Appreciative
Showing appreciation is a key part of how we operate. We are on a long journey to build a great company and it is important to recognize each other’s contributions along the way.
Our team
Our team is growing.
Join us!
Explore our 100% remote full-time opportunities and join our mission to create conversations between people and brands that truly make a difference.
