Instagram’s New Messenger API – What It Is And How Your Business Can Use It

During their annual F8 Refresh conference, Facebook announced the Messenger API for Instagram has exited beta and is now available to all businesses looking to forge deeper relationships with their customers through scalable, 1:1 conversations.

Introducing Quiq Translate

Quiq’s digital conversation platform drives operational excellence in digital customer support and service with features that teams can use to manage and measure cross-channel messaging in a single intuitive workspace. With Quiq Translate, companies can translate over 100 languages making messaging even more accessible and convenient.

U-tron Makes Space For Messaging

U-tron’s technology is a fully automated parking solution that saves space and reduces costs, while opening the doors to additional amenities. U-tron delivers a user friendly parking experience as simple and easy as valet parking, but without any human intervention. See how this growing company takes automation and fast, customer service to a higher level.

What Your Customers Think About Using Customer Service Chatbots

When the experience is done right, consumers love engaging with bots. Your customers will expect to find your bots to be quick, easy, informative, friendly, and dare we say, sometimes a little fun.