• Download AI-Ready CX: A Leader’s Guide for Change, Adoption, and Impact for 12+ templates, tools, and more. Get e-book -->
QuiqQuiq

The Quiq Blog

The latest news and expert advice on AI, CX, and customer service.

AI | 5 min read

Agentic AI: Tangible Use Cases to Bring the Art of the Possible to Life

Gartner recently predicted that agentic AI will automatically resolve 80% of common customer service issues by 2029. Sound...
AI | 9 min read

What Are Agentic AI Workflows?

AI | 10 min read

What is AI Automation? Key Benefits and Use Cases

Customer Experience | 5 min read

5 Customer Experience Predictions for 2025

Contact Centers | 8 min read

Contact Center Management Strategies For Your Team

AI | 5 min read

Business Messaging: What it Means for Your Business

News | 3 min read

Why CCW 2025 Is the Must-Attend CX Event of the Year

AI | 9 min read

What is Cognitive Architecture? How Intelligent Agents Think, Learn, and Adapt

AI | 6 min read

Cognitive Teamwork: The AI and Human Intelligence Strategy That's Changing Customer Experience

Contact Centers | 8 min read

Contact Center Best Practices and Metrics to Track

Channels | 9 min read

8 Strategies to Improve Customer Retention

AI | 7 min read

Multimodal LLM: What They Are and How They Work

Customer Experience | 9 min read

CSAT and NPS: A Guide to Raising Your Scores

Channels | 9 min read

Top Customer Communication Tips and Strategies

AI | 12 min read

AI Benchmarking Best Practices: A Framework for CX Leaders

AI | 5 min read

Unlock Agent Potential with Quiq’s Real-Time Agent Assist Capabilities

More posts