Customer stories
Discover how the world’s leading enterprises use Quiq to achieve exceptional customer experiences and business outcomes.
Trusted by enterprise teams everywhere
4.9
4.7
67%
lower cost per contact
2x
lower cost per contact
Automotive insurance provider
3x
higher self-service rates
Digital became our lowest-cost, highest-satisfaction support channel.
Billion Dollar Retail Company
We have vendors and we have partners. They are a partner.
60%
automated resolution
We got the control of build with the speed of buy.
major us airline
20%
shorter excalation calls
2x
higher containment
Enterprise Customer
Quiq’s technology and team consistently exceed expectations.” Enterprise customer
2B Furniture brand
From product recommendations to delivery rescheduling, Quiq supports the entire customer journey in one connected conversation.
Every guest interaction now feels connected, personal, and on-brand.
Our teams finally stopped drowning in repetitive order questions.
One AI experience now supports customers before and after the sale.