News Archives | Quiq

Exploring 9 Transformative (and Totally Possible) Agentic AI Use Cases

Understand what’s truly achievable with this exciting technology.

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Quiq’s Security Whitepaper

In-depth information about how we approach and enforce security.

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Hospitality Case Study

Accor doubles intent to book rates with generative AI-driven CX

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2026 State of AI Agents in Travel & Hospitality

CX Benchmarks, Real Results, and Your Evaluation Checklist

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Omdia On the Radar

See how Quiq is emerging as a key challenger in agentic AI, bridging messaging, automation, and CX

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Products
- AI AgentsResolve customer questions across every channel.
- AI AssistantsCoach and assist your human agents in real time.
- Voice AIDeliver natural voice conversations at scale.
- AI ServicesExtend agentic AI to any business workflow.
- AI AnalystsTurn conversation data into instant insights.
- Digital Contact CenterHandle every conversation from one workspace.
Platform
- AI StudioDeploy agents with enterprise-grade guardrails.
- ReportingTrack performance across every channel and agent.
- IntegrationsConnect Quiq to your existing tech stack.
- SecurityScale AI with confidence and trust.
Customers
- Customer StoriesLearn why Quiq is trusted by leading enterprises.
- AccorRead how Accor Hotels doubled booking intent.
- PanasonicSee how Panasonic improved to a 75 point NPS.
- TerminixUncover how Terminix expanded sales pipeline.
Industries
- RetailConvert sales and protect your brand on every channel.
- Travel & HospitalityResolve bookings and issues without hold music.
- Consumer ServicesSchedule, quote, and resolve in one conversation.
Learn
- BlogRead about agentic AI and customer experience.
- Video LibraryWatch on-demand videos and customer stories.
- PublicationsDownload guides and whitepapers for leaders.
- Knowledge BaseFind answers and get the most out of Quiq.
- AI Studio DocumentationBuild agents with full technical documentation.
Pricing

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Products
- AI AgentsResolve customer questions across every channel.
- AI AssistantsCoach and assist your human agents in real time.
- Voice AIDeliver natural voice conversations at scale.
- AI ServicesExtend agentic AI to any business workflow.
- AI AnalystsTurn conversation data into instant insights.
- Digital Contact CenterHandle every conversation from one workspace.
Platform
- AI StudioDeploy agents with enterprise-grade guardrails.
- ReportingTrack performance across every channel and agent.
- IntegrationsConnect Quiq to your existing tech stack.
- SecurityScale AI with confidence and trust.
Customers
- Customer StoriesLearn why Quiq is trusted by leading enterprises.
- AccorRead how Accor Hotels doubled booking intent.
- PanasonicSee how Panasonic improved to a 75 point NPS.
- TerminixUncover how Terminix expanded sales pipeline.
Industries
- RetailConvert sales and protect your brand on every channel.
- Travel & HospitalityResolve bookings and issues without hold music.
- Consumer ServicesSchedule, quote, and resolve in one conversation.
Learn
- BlogRead about agentic AI and customer experience.
- Video LibraryWatch on-demand videos and customer stories.
- PublicationsDownload guides and whitepapers for leaders.
- Knowledge BaseFind answers and get the most out of Quiq.
- AI Studio DocumentationBuild agents with full technical documentation.
Pricing

Topics

AI for CX Buyer's Kit

Everything CX leaders need to choose the right agentic AI solution.

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News | 2 min read

Welcoming Jen Grant to Quiq — It’s Time to Amplify Our Story

Mike Myer

News | 7 min read

Meet Quiq’s New Agentic AI Analyst: Insights Across Human + AI Agent Conversations

Max Fortis

News | 3 min read

Why CCW 2025 Is the Must-Attend CX Event of the Year

Eliza Chisholm

News | 4 min read

Press Release: Quiq Raises $25 Million Series C Funding Led by Baird Capital

Lauren Winder

News | 3 min read

Quiq Has Acquired Snaps, A Leader In Conversational AI

Allyson Scott

Channels | 2 min read

Quiq Earns 3 Capterra “Best” Badges

Lauren Winder

News | < 1 ”minute”

Forrester Webinar: Connecting with Customers Through Messaging and Bots

Lauren Winder

News | < 1 ”minute”

Apple’s Business Chat Signs Up Five More Brands, More Tech Platforms

Lauren Winder

News | < 1 ”minute”

How Messaging Transforms Customer Service And Support: A Visit With Bozeman Startup Quiq

Lauren Winder

Customer Service | < 1 ”minute”

Impact: Best Practices for Getting Started with Conversational Marketing & Sales

Lauren Winder

News | < 1 ”minute”

CCW Special Report on Messaging

Lauren Winder

Channels | < 1 ”minute”

BizReport: Top 5 Tips to Improve Social Customer Service

Lauren Winder