BUSINESS MESSAGING
Quiq Text Messaging & Chatbots
Your customers have questions. Your resources are stretched. We can help.
BUSINESS MESSAGING
Quiq Text Messaging & Chatbots
Your customers have questions. Your resources are stretched. We can help.
We help businesses increase productivity and save money.
We help businesses increase productivity and save money.During these tough times, we’re doing everything we can to help you and your business adapt.
We help businesses increase productivity and save money.
During these tough times, we’re doing everything we can to help you and your business adapt.
Trusted by the best teams in their industries
Trusted by the best teams in their industries
Business messaging is transforming customer service
10-15 %
phone calls shift to messaging
5-7
simultaneous conversations
14 ppt
higher CSAT than phone
See Quiq Messaging in Action
Digital customer engagement is easier than you think. Go live in days, not months.
See Quiq Messaging in Action
Digital customer engagement is easier than you think. Go live in days, not months.
Let bots handle customer inquiries
Make a bot in minutes, not months. Deploy purpose- built bots fast to help customers and agents. Bots slide into any part of the conversation and escalate to a human seamlessly.
Take care of more customers at once
Agents can help 5-7 customers at once via messaging versus 1 at a time via phone. Send relevant 2-way outbound messages. Customers prefer text messaging over every other channel.
Modernize existing CRM systems
Add best-in-class messaging, chat, and bots to your existing CRM solution. Pre-built integrations get you up and running in a few days with no downtime. See immediate results from day one.
Let bots handle customer inquiries
Make a bot in minutes, not months. Deploy purpose- built bots fast to help customers and agents. Bots slide into any part of the conversation and escalate to a human seamlessly.
Take care of more customers at once
Agents can help 5-7 customers at once via messaging versus 1 at a time via phone. Send relevant 2-way outbound messages. Customers prefer text messaging over every other channel.
Modernize existing CRM systems
Add best-in-class messaging, chat, and bots to your existing CRM solution. Pre-built integrations get you up and running in a few days with no downtime. See immediate results from day one.
In a short 5 months with Quiq, we converted 10% of phone calls to messaging, and we are on track to move 20% of our inbound calls to messaging.
– Director of Customer Experience
Messaging for business is proven across industries
Customers across a wide range of industries use Quiq for a variety of use cases to deliver real results with measurable ROI. Here are just three:
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Your customers are connected
Your business should be too. Quiq makes your business available at your customer’s moment of need. Let them contact you how and when they want. That’s business text messaging.
Manage all messaging channels in one conversational interface
Manage all messaging channels in one conversational interfaceOffer customers the ability to text your IVR
Send outbound messages to customers
Present richer messages with Apple Business Chat and Google’s Business Messages
The Quiq Digital Engagement Platform
Customer experience, customer service, and marketers rely on Quiq to orchestrate their customer interactions.
Enterprise grade business messaging + bots + open APIs = The best platform for customer conversations.
Be Smarter.
Be Better.
Be Quiq.
Don’t take it from us,
see what our customers are saying
See what our business messaging clients are saying.
The best chat portal!
I have a five star experience with this software, this the best and so far…
Ramil T., Brinks Home Secuirty
Excellent!
Combining Web Chat, SMS, and Facebook Messenger into one platform creates a…
Kim E., Stio
Great Partners
We have been using quiq for 3 years now and had a great partnership. Customers…
Serdar C., Office Depot
Featured In
Best Ease of Use Conversational Marketing Platform Software (2020)
Best Value Conversational Marketing Platform Software (2020)
Try Quiq now,
risk-free
Take a test drive. Message yourself and see how Quiq works! It’s like a demo that you control. Risk-free. We truly mean free.
Try Quiq now,
risk-free
Take a test drive. Message yourself and see how Quiq works! It’s like a demo that you control. Risk-free. We truly mean free.
What is business messaging software and why is it so important for your organization?
Many companies have implemented SMS messaging software to be able to text their customers. But texting with customers is the tip of the iceberg when talking about business messaging solutions. Enterprise business messaging is more than a simple digital text platform. The definition includes:
- support for two-way conversations across a plethora of messaging channels,
- rich messaging with Apple Business Chat and Google’s Business Messages,
- other digital channels like live chat, as well as
- the capability to easy build bots and/or connect to third-party bots, not to mention
- straightforward integrations with existing CRM solutions and other applications if needed.
Just opening the door to your business with SMS/text messaging for customer service is a great start. We can help you start there or we can bite off more and help you really leapfrog your competition.
