BUSINESS MESSAGING PLATFORMS

Mobile Messaging Channels

Don’t let this list of business messaging platforms overwhelm you. Yes, you actually can let your customers pick the channel they prefer, but you don’t have to manage all of them. We do that for you. Regardless of how your customers or prospects engage with you, Quiq manages it all within our elegantly simple, multi-channel conversational engagement platform.

SMS business text messaging for customer service

SMS / TEXT MESSAGING

People text all the time. They want to text your business too! And with MMS, you can get the picture. Higher CSAT and lower costs.

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Apple Business Chat for customer service

APPLE BUSINESS CHAT

Get closer to Apple users with enhanced messaging on iOS devices. Simply tap the Business Chat button to chat, shop or buy with Apple Pay.

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Google RBM messaging for customer service

GOOGLE RICH BUSINESS MESSAGING (RCS)

The supercharged mobile messaging channel is here on Android. Create an enhanced user experience with rich messages and captivate your audience.

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Web Chat for customer service

WEB CHAT

Proactively engage website visitors at their moment of need to provide assistance and increase conversion. The next generation of chat is here!

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Facebook Messenger for customer service

FACEBOOK MESSENGER

Make it easy for customers to keep in touch from the place they spend all their time. Increase ad conversion with messaging call to actions.

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Twitter messaging for customer service twitter direct messaging

TWITTER DIRECT MESSAGES

Make it easy for Twitter users to tweet you directly and keep conversations private. Don’t let your brand get caught up in a meme!

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in-app trio screenshots on iPhone

IN-APP MESSAGING

Keep app users active and engaged with business messaging built seamlessly right into your company’s mobile app. It’s easy—we did all the hard parts!

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Kik messenger for customer service

KIK

Invite the next generation of customers to interact and engage with your brand. Superpower your Kik bot with escalation to human agents.

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Business Messaging Channels Perfected

Customers want to get in touch with you via their preferred business messaging channel. Quiq makes it easy to deliver a consistent, high-quality chat experience, no matter how customers choose to reach out.