The best type of language to use often depends on the industry, but not always. Here's a breakdown to help guide customer interactions.
Quiq is thrilled to announce its integration with Snaps, the leading platform for connecting consumers and businesses in messaging. As partners, Quiq and Snaps now offer retailers and eCommerce brands highly-intelligent, end-to-end conversations on today’s most popular messaging channels including webchat, SMS, Apple Business Messages, WhatsApp, Facebook Messenger, WeChat, and more.
Holiday returns are inevitable for businesses. Thankfully, messaging platforms are a convenient & economical way to manage more returns with faster service.
It's important for businesses to foster customer service growth with the help of scalable methods & technology. Here's what you need to prioritize.
Apple Business Chat CSP (Customer Service Platform) like Quiq allows users to communicate directly with businesses using the Messages app on Apple devices.