Customer Stories

Office supply retailer converts 51% of calls into orders and increases average order value by 10x.

A leading hotel group doubles guest booking intent and lifts CSAT to 89% across multiple hotel properties

Terminix turns outbound messaging into a $7M revenue channel.

Air purifier company Molekule hits 60% resolution rate and lifts CSAT by 42%

Brinks Home cuts live-agent customer contacts by two-thirds

Auto insurance company triples self-service rates and cuts email volume in half

Panasonic scales customer support and increases NPS without adding headcount.

Leading lease-to-own finance company saves over $600,000 per year by resolving 60% of customer requests with agentic AI

A Closer Look transforms shopper support from a bottleneck into a 24/7 self-serve experience.

Leading Mortgage Servicer reduces application drop-off and keeps loan officers compliant with agentic AI

Global hotel brand scales support with agentic AI across 45+ brands and raises guest satisfaction — all without adding headcount.

Roku Evaluates 29 Vendors and Chooses Quiq to Scale Support for 145MM+ Customers

BODi replaces a menu-based chatbot with agentic AI and achieves 88% containment rate 

Leading rewards platform unifies digital support across every channel and achieves 96% AI agent quality scores

Chamberlain Group achieves fewer escalations and higher customer satisfaction with agentic AI

This specialty lender sees meaningful lift in loan conversions with agentic AI agents supporting customers through the application process.

Multi-brand fashion retailer launches AI agent for 4 brands, 7 countries, and in 5 languages and hits 5000 conversations a day overnight

Leading trail camera brand reduced seasonal hiring headaches and delivered step-by-step troubleshooting with Quiq AI agents

National furniture retailer cuts escalations by 33% and sets a company sales record with agentic AI

Leading flooring retailer answers 83% of employee product questions with its AI agent

Multi-brand menswear retailer doubles self-service resolutions across 3 distinct brands.

Leading Restaurant & Retail Chain cuts cost per contact by 67% and achieves 92% resolution rate with agentic AI

Medical Device Manufacturer resolves 85% of AI-handled order emails with no follow-up needed

Southern Credit Union turns after-hours call backlogs into resolutions with an AI agent

North America’s leading medspa triples bookings and drives 5.2x ROI in five months with an agentic AI agent

Leading benefits administrator automates open enrollment with Voice AI and saves over $800K per year

Durable medical equipment provider cuts hold times and keeps customer satisfaction above 90%

National Airline handles 7 million calls with a Quiq AI agent, solving support calls 20% faster