New Guide:
7 AI Agents Every CX Leader Needs on their Team in 2026

Conversational AI Platform

The enterprise AI agent platform built for control

Quiq’s AI platform handles customer needs across every channel, with the guardrails, visibility, and customization your enterprise requires.

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Enterprise architecture built for agentic AI

Quiq platform architecture diagram showing a four-layer technology stack rendered as a 3D isometric block structure. From top to bottom: Channels (gray) — the customer-facing entry points including Voice and Website; Agentic AI (amber/orange) — the AI intelligence layer; Control (amber/orange) — the orchestration and governance layer; and Enterprise Foundation (dark navy) — the underlying infrastructure and data layer including Insights.

Take control over every step of the AI lifecycle 

Bring your content as-is

Your knowledge base shouldn’t hold your AI back. Quiq structures and prepares your content automatically.

Guide your AI agent

Teach your agent like you’d train your best rep. Process Guides are written in plain language, not code.

Set guardrails

Protect your brand from bad actors and AI missteps with built-in guardrails and verification checks.

Test and run simulations

Simulate thousands of conversations – see how your agent responds at scale, before your customers do.

Get step-by-step visibility

Every AI decision is logged and explainable. Your team stays informed, your brand stays protected.

Analyze & score performance

Turn conversation data into coaching, quality alerts, and continuous improvement, automatically.

Trust and Security

Verified intelligence

Every decision Quiq’s AI makes is logged and explainable, so you know what happened and why.

Complete Compliance

Quiq maintains SOC 2 Type II, HIPAA, GDPR, CCPA, and EU AI Act compliance standards for our customers.

24/7 security monitoring

Advanced threat detection and intrusion prevention runs across our entire infrastructure.

Enterprise Scale and Reliability

Built to
stay on

Quiq runs on AWS and Microsoft Azure with 99.9998% uptime over the past 12 months.

Connect to
your stack

Pre-built CCaaS and CRM integrations with the platforms your team already uses.

Trusted by 200+ enterprises

Quiq powers millions of customer interactions, at scale across all channels.

See how Quiq fits into your tech stack.

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