In a rapidly evolving customer care landscape, Customer Contact Week cultivates an environment where your challenges aren’t just heard, they’re valued. With 150+ industry experts speaking, the sessions will showcase case studies and unveil solutions in areas including AI, customer loyalty and retention, seamless service, proactive and personalised CX, unified customer data and much more.

As AI revolutionizes customer interactions, VOICE & AI 2024 brings together the conversational and generative AI communities, enterprise leaders, and AI innovators to explore the latest advancements in the field. Join us to delve into AI-powered language services, CX automation, the future of the conversational enterprise, and more — promising limitless connections with the people driving the transformation of customer engagement.