Events
Let’s get together.
Events

in-person
IFA Convention
Franchise-Focused Education
Join us at our first in-person event of 2025! The IFA Annual Convention is the premier event for the franchising community. This is the ultimate opportunity for franchisors, franchisees, and supplier partners to connect, learn, and grow.
Expand your knowledge, exchange proven strategies, and network with business leaders while staying up-to-date with the latest industry news to drive your brand’s success in 2025 and beyond.

in-person
Customer Response Summit
The Customer Response Summit (CRS) is an exclusive event designed for customer experience leaders and professionals aiming to transform and innovate customer engagement. Hosted by Execs in the Know, this summit offers a unique platform to explore cutting-edge trends, share expertise, and network with industry peers.
Don’t miss this opportunity to join a vibrant community of CX leaders working to shape the future of customer response.

in-person
Customer Connect Expo
The Customer Connect Expo is a premier event dedicated to revolutionizing the customer experience and engagement landscape. Featuring industry-leading speakers, interactive workshops, and cutting-edge technology showcases, it offers unparalleled insights into the latest trends shaping customer interactions. This event is an invaluable opportunity for professionals to network, explore innovative solutions, and position their businesses for future success in a rapidly evolving market.