Through this experience, shoppers can receive immediate responses to their current order status and more.
A Comprehensive Shopping Journey – Entirely Within Instagram
By combining highly-intelligent automation with Messenger’s new API support, eCommerce brands can now use Instagram to provide the sort of personalized conversational experiences that shoppers love.
Almost as importantly, by partnering with an enterprise conversational automation provider like Quiq, eCommerce brands can deliver this sort of highly-personalized, 1:1 experience at scale, which enables them to build deeper relationships with their customers in a way that is both manageable and efficient.
As a Facebook partner, Quiq has worked closely with the team at Instagram and several leading eCommerce brands to test and deploy conversational experiences that leverage Messenger’s new API support. To learn more about these experiences and how your brand can get started with conversational automation on Instagram, please reach out to us by setting up an inquiry.