Web Chat
Use web chat to connect with website visitors
Give customers a fast and convenient way to interact with your business.


Make it easy to engage
With web chat on your website, visitors can easily reach out for assistance. AI agents can quickly answer questions, provide support, and even help guide customers to complete purchases.

Proactively drive purchases
Proactively interact with visitors to give suggestions, explain offerings, and guide transactions. Makes shopping quick and seamless—increasing conversion rates and customer satisfaction.

Customers never wait for assistance
Deploy an AI agent to answer questions, troubleshoot, and resolve customers issues. Easily escalate to a human agent if necessary.

Make it personal
Adding personalization to your web chat will elevate your customer experience from good to unforgettable. Quiq’s live web chat software makes personalizing messages easier by providing insight into the behavior and interests of website visitors.

All your channels in one place
Add web chat to Quiq’s Digital Contact Center and benefit from AI Assistants and AI-powered workflows.
Real customers. Real results.

Learn best practices from today's biggest brands
Ready to engage with customers on your website?
Frequently Asked Questions (FAQs)
What is Quiq's pricing model?
Quiq uses a usage-based pricing model that aligns cost with the value you receive. You pay for the conversations you actually use, rather than paying for seats or feature tiers you might not need.
This approach gives you control and predictability. You can forecast costs based on your conversation volume. There’s no vendor negotiation about what counts as a “good outcome,” and no confusion about whether a particular interaction qualifies for billing.Why is usage-based pricing better than outcome or resolution-based pricing models?
Usage-based pricing gives you transparency and control from day one. With outcome-based or resolution-based models, you’re often stuck negotiating what counts as a “successful outcome”—which can create friction with your vendor and make it nearly impossible to forecast your actual costs, even months after implementation.
With usage-based pricing, there’s no ambiguity about what qualifies. No surprise bills because the vendor decides to change definitions. Just straightforward pricing that scales with your business and puts you in control of your budget.
Does Quiq offer professional managed services?
Yes. While optional at additional cost, our Professional Managed Services team can take care of everything for you—your whole AI build—or integrate partially with your own team to complement the workload.


