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Apple Messages for Business

Increase engagement with Apple Messaging for Business

Connect with customers through the Messages app to get answers to questions, schedule appointments, and complete transactions with Apple Pay right from their Apple devices.

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Premiere Retail mobile product page for a gray accent chair showing an Apple Messages for Business Message Us button, surrounded by customer profile photos representing Quiq's conversational commerce capabilities

Make it easy for customers to reach out

A simple tap of the Message icon—that’s all it takes for customers to contact your business from their Apple device with Messages for Business when they search Maps, Siri, Safari, Spotlight, or your company’s website. 

Apple Messages for Business conversation with Premiere Retail on iPhone showing an order delivery notification triggering a proactive product recommendation for the new Aerial Collection sneakers with a 15% early bird discount

From reliable to remarkable

Apple Messaging for Business takes the SMS messaging your customers know and love and upgrades it with rich messaging features to deliver more engaging customer experiences.

Infographic showing Apple Messages for Business reaches 2 billion active Apple devices worldwide, illustrated with a global map and the Apple Messages app icon

Expand your reach

Quiq’s helps your brand integrate into the Apple ecosystem—expanding your reach across platform boundaries and delivering a consistent user experience across all popular channels.

iPhone showing a Google search for Premiere Retail customer support with an Apple Messages for Business prompt offering a Text Us option alongside the standard phone number, enabling click-to-message from search results

Shift calls to messaging

Message Suggest prompts iPhone users to message you, instead of making a call. By shifting call volume to messaging, you save money, your team can help more customers at once, and your customers get quick, personalized responses.

Quiq omnichannel agent platform displaying an active Apple Messages for Business conversation alongside Webchat, Instagram, WhatsApp, and Facebook Messenger channels with customer sentiment indicators

All your channels in one place

Add Apple Messaging for Business to Quiq’s Digital Contact Center and benefit from AI Assistants and AI-powered workflows. 

Real customers. Real results.

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Frequently Asked Questions (FAQs)