The number of unique business communication channels has grown significantly and continues to expand (what seems like every day). We’ve listed the 6 most common ways customers prefer to message with businesses.
Rich messaging ranks among the most effective ways to engage customers today. Learn how Rich Communication Services (RCS) can enhance your customer service.
Apple Business Chat expands its feature set to allow customers the option to message instead of call when clicking on a phone number from an Apple device.
Apple Business Chat CSP (Customer Service Platform) like Quiq allows users to communicate directly with businesses using the Messages app on Apple devices.