Gartner’s GetApp Names Quiq A Category Leader In Live Chat
2020 Category Leader for Live Chat
Quiq is pleased to announce that it was named a 2020 Category Leader for Live Chat by GetApp. Category Leaders are designed to help businesses evaluate which software products may be right for them.
Category Leaders are published on GetApp, a highly respected recommendation engine that companies rely on to make the right software choice. Category Leaders rank based on ratings submitted by verified users in five key areas:
- Ease of use
- Value for money
- Customer support and
- Likelihood to recommend
Quiq was named a category leader for Live Chat Software. Quiq scored an overall rating of 4.6 out of 5 based on 34 reviews.
“From the Admin side: excellent customer service, ease of implementation, and timeliness of requested actions. From the User side: extremely intuitive for agents, high customer satisfaction, and efficiency. Overall, Quiq is a forward-thinking platform that really understands customers’ needs both internally and externally.”
– Kim E. Apparel & Fashion
GetApp is a software review site that enables businesses to discover, compare, and choose the right business applications, ranging from live chat software to cloud-based messaging software. Software buyers can access customer reviews and product features to find the right software for their business.
Quiq is proud to receive this recognition which was based, in part, on the positive customer reviews received. If you’re exploring live chat options for your business, schedule some time to speak with one of our conversation experts.