An integration made easy with all the bells and whistles
Bring new life to your Oracle desktop experience. With Oracle CRM and an incredibly powerful Quiq messaging platform, you virtually gain a new product. New channels? No problem. As new channels are added, Quiq easily takes care of it for you.
Extend engagement channels to include SMS/text messaging, Facebook Messenger, Twitter, and Kik to your existing Oracle Service Cloud instance.
Implement rich messaging with Apple Business Chat and Google Rich Business Messaging (RBM). Quiq is the only Oracle Partner approved to deliver Apple Business Chat.
Employ any combination of native Quiq bots, third-party bots, and human agents at any point in the conversation to better serve customers.