Apple Business Chat for customer service will be a lot easier with the latest addition of Quiq as a Customer Service Platform.
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Month: July 2018
Apple’s Business Chat Signs Up Five More Brands, More Tech Platforms
Apple Business Chat for customer service will be a lot easier with the latest addition of Quiq as a Customer Service Platform.
Think Quiq!
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Driving Credit Union Messaging Adoption: What Works?
Loan processing velocity, abandonment reduction and expired application rescues; collection prompts including repayment and delinquency; and contact center enhancement are areas text messaging helps credit unions spur member activity and interaction.
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How Messaging Transforms Customer Service And Support: A Visit With Bozeman Startup Quiq
Shep Hyken is a customer service and experience expert, keynote speaker and New York Times and Wall Street Journal, bestselling author. Recently, Shep shared why he thinks some brands have decoded how to connect with their customers. Read the Forbes article to hear Shep Hyken’s recommendation on using messaging to increase customer satisfaction.
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