Quiq

The Quiq Blog

The latest news and expert advice on AI, CX, and customer service.

AI | 9 min read

6 Questions to Ask Generative AI Vendors You’re Evaluating

With all the power exhibited by today’s large language models, many businesses are scrambling to leverage them in their ...
News | 2 min read

Quiq Announces $25million in Series C Funding

News | 4 min read

Press Release: Quiq Raises $25 Million Series C Funding Led by Baird Capital

Channels | 9 min read

Part 2: 10 Criteria for Choosing the Best Messaging Vendor

Customer Service | 10 min read

6 Ways to Boost Customer Retention—and Stats to Know

Contact Centers | 6 min read

Best Practices for Call Center Agents

Customer Service | 7 min read

7 Tips to Increase Customer Survey Response Rates

eCommerce | 6 min read

Social Commerce 101: Tips and Tricks

eCommerce | 7 min read

How to Elevate Your E-Commerce with Web Chat Software

Channels | 6 min read

Using Business Text Messaging? Here’s Why You Should Be!

AI | 5 min read

7 Ways Chatbots Help Teams Move Faster

Customer Experience | 8 min read

CSAT Score vs. NPS (and How to Raise Both)

eCommerce | 6 min read

5 Types of Customer Service Software for E-Commerce Businesses

Channels | 7 min read

Asynchronous Messaging: How to Use it to Deliver Exceptional Customer Service

Channels | 5 min read

Top 3 Things to Know About Apple Messages for Business

AI | 4 min read

Using AI to Streamline Messaging

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