About Michael Hartsog

AI Gold Rush: How Quiq Won the Land Grab for AI Contact Centers (& How You Can Benefit)

There have been many transformational moments throughout the history of the United States, going bac...

[Infographic] 9 Effective Call Center Strategies You Can’t Miss

Effective call center strategies are essential to running a contact center. It’s not as simple as...

How Messaging Helps Hospitality Get Personal

The hospitality industry is, by nature, a very human business. Whether you’re in hotel and lodging...