About Michael Hartsog

[Infographic] 9 Effective Call Center Strategies You Can’t Miss

Effective call center strategies are essential to running a contact center. It’s not as simple as...

How Messaging Helps Hospitality Get Personal

The hospitality industry is, by nature, a very human business. Whether you’re in hotel and lodging...

How To Add Digital Customer Service

Don’t have a digital customer service strategy? There are no more excuses. Today’s consumers...