Quiq Has Acquired Snaps, A Leader In Conversational AI
Quiq Has Acquired Snaps, A Leader In Conversational AI
I couldn’t be more thrilled to announce...
Press Release: Quiq Announces New Multilingual Support Feature
Quiq's New Multilingual Support Feature
Quiq: "Ahora hablamos español"
Quiq debuts...
Formal vs. Casual: Which Style Is Best for Customer Service?
How to Win Over B2B Customers and Build Trust
Interactions with business-to-business (B2B)...
Quiq's Newest Partner - Snaps Brings End-to-End Sales and Support on Instagram and More
Quiq and Snaps Integration
Quiq is thrilled to announce its integration with...
Texting Your Customers: How to Increase Survey Response Rates
Consumers' responses to surveys give brands valuable insights that help them overcome challenges, in...
Increase Sales With Instant Messaging
Many consumers love the convenience of eCommerce sites but become frustrated if they can't get quest...
The Nature of Business Messaging
What makes messaging a unique channel and how should we optimize for it?
Messaging. It’s...
Tips For Building Your Company's Brand With Outbound Messaging
Today's smartphones offer a simple, convenient source of both work and entertainment, and businesse...
How Retailers Can Effectively Use Outbound Messaging This Holiday Season
Retailers are facing heavy demands this season as they prepare for the holidays. The customer experi...
How Chatbots for Customer Experience Deliver Results
Chatbots deliver results across a variety of industries. From retail to travel,...
How to Use Outbound Messaging Effectively
Sales, service and marketing teams have a number of strategies available to reach new customers and...
The Cyborg Contact Center
Augmenting Your Human Workforce with Bots
No, this article isn’t about The Governator or...
Customer Service Tips: Facebook Messenger for Business
We can all agree that the advent of social media forever changed how consumers engage with companies...
Best Practices for Implementing Messaging for Customer Service
It has been established that messaging is the highest rated contact method for customer satisfaction...
Quiq Earns 3 Capterra “Best” Badges
Provider of digital engagement solutions, Quiq is excited to announce we have earned three new badge...