Contact Centers Archives - Page 2 of 2 - Quiq

Featured Resource

Forrester Report

Get Forrester's insights on benefits, risks, and implementation of conversational AI.

Read the report

Featured Resource

Forrester Report

Get Forrester's insights on benefits, risks, and implementation of conversational AI.

Read the report

Platform
- Customer AI Assistants Discover how AI Assistants can transform your CX.
  - Payments
- AI Studio Create AI-powered conversational experiences.
- AI Contact Center Learn about AI features that supercharge your agents.
  - Outbound messages
  - Translation
- Business Messaging ChannelsSee how we make it easy and profitable for enterprises to open channels.
- Reporting and AnalyticsSlice and dice the metrics that matter to your business.
  - Surveys
- IntegrationsPlug and play with other platforms that are critical to your workflow.
  - Salesforce
  - Microsoft
  - Zendesk
  - Oracle
  - Shopify
  - SAP
- Enterprise-Grade SecuritySee why our SOC-2 certification is just the beginning.
Customers
Industries
- Retail and E-commerceAI for retail and e-commerce industries can transform enterprise-level.
- Travel and HospitalityExceed customer expectations and transform your travel and hospitality.
Resources
- BlogDelve into research, how-tos, trends, and tips on all things messaging.
- Generative AI Resource CenterLearn about how generative AI and LLMs are affecting CS and CX.
- VideosWatch on-demand webinars, product demos, and more.
- Guides and ReportsE-books, whitepapers, and other value-packed reading material.
- PR & MediaPress releases, media placements, articles, press contact and more.
- EventsFrom our annual Quiq Connect conference to appearances and more.
- - Customer Knowledge Base
  - Developer Knowledge Base
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Forrester Report: The State of Conversational AI Read the report —>

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Contact Centers | 5 min read

Part 1: Four Reasons to Add Messaging to The Contact Center

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