About The Quiq Team
How Large Language Models Have Evolved
In late 2022, large language models (LLMs) exploded into public awareness almost overnight. But like...
4 Benefits of Using Generative AI to Improve Customer Experiences
Generative AI has captured the popular imagination and is already...
How Do You Train Your Agents in a ChatGPT World?
There’s long been an interest in using AI for ed...
Exploring Cutting-Edge Research in Large Language Models and Generative AI
By the calendar, ChatGPT was released just a few months ago. But subjectively, it feels as though 60...
How to Get the Most out of Your NLP Models with Preprocessing
Along with computer vision, natural language processing (NLP) is one of the great triumphs of modern...
How Generative AI is Supercharging Contact Center Agents
If you’re reading this, you’ve probably had a...
A Guide to Fine-Tuning Pretrained Language Models for Specific Use Cases
Over the past half-year, large language model...
Brand Voice And Tone Building With Prompt Engineering
Artificial intelligence tools like ChatGPT are cha...
Semi-Supervised Learning Explained (With Examples)
From movie recommendations to chatbots as customer...
A Deep Dive on Large Language Models—And What They Mean For You
The release of OpenAI’s ChatGPT in late 2022 has...
Prompt Engineering: What Is It—And How Can You Use It To Get The Most Out Of AI?
Think back to your school days. You come into clas...
Live Chat: Is it Effective for Online Customer Service?
Implementing new technology in any department can be scary—but it’s even scarier when it’s cus...
The Rise of Conversational AI: Why Businesses Are Embracing It
Movies may have twisted our expectations of artificial intelligence—either giving us extremely hig...
Does Your Chatbot Sound Robotic? 7 Ways to Fix It
Does your chatbot sound like a robot?
Okay, chatbots...
Customer Service in the Travel Industry: How to Do More with Less
Doing more with less is nothing new for the travel...