About Lauren Winder
Lauren Winder is an accomplished writer, editor, and content strategist. She holds a BA in English Literature from UC Berkeley and is based in Eugene, Oregon.
Essential 24/7: Reflecting on National Customer Service Week 2022
This week (October 3-7, 2022), and every first full week of October, is...
Quiq Announces $25million in Series C Funding
We are thrilled to announce that Quiq has raised a $25M Series C round of funding. The round was led...
Press Release: Quiq Raises $25 Million Series C Funding Led by Baird Capital
Quiq helps innovative brands like Overstock, Spirit Airlines, Brinks Home Security and Blue Nile...
Quiq achieves 100% 10DLC compliance
Quiq is proud to announce that all of our customers are now 10DLC compliant. Over the past several m...
Press Release: Quiq Announces New Multilingual Support Feature
Quiq's New Multilingual Support Feature
Quiq: "Ahora hablamos español"
Quiq debuts...
Quiq Earns 3 Capterra “Best” Badges
Provider of digital engagement solutions, Quiq is excited to announce we have earned three new badge...
Gartner’s GetApp Names Quiq A Category Leader In Live Chat
2020 Category Leader for Live Chat
Quiq is pleased to announce that it was named a 2020...
Gartner’s Software Advice Names Quiq A FrontRunner for Live Chat
Quiq is proud to announce that it has been named a FrontRunner for Live Chat by Software Adv...
These Chatbots Are Helping Brands Respond to Covid-19 Queries
https://vimeo.com/390519792/42e91cbc2b...
Government Technology: Governments Get Creative to Adapt to Coronavirus Reality
https://vimeo.com/390519792/42e91cbc2b
Quiq's New Product Announcement: Quiq IQ...
City of Knoxville deploys a web and SMS chatbot
https://vimeo.com/390519792/42e91cbc2b
Quiq's New Product Announcement: Quiq IQ...
How Higher Ed Can Manage Coronavirus Communications
The COVID-19/coronavirus has caused many universities to cancel lectures, extra-curricular activitie...
National Association of Convenience Stores: Retailers Tackle Mobile Shopping
Quiq is on a mission to transform customer conversations. First we made it easier for companies to e...
Podcast: Is Messaging the Next Brand Channel?
Today's digital and mobile environment is driving customer preferences to quickly evolve and affect...
Apple Business Chat Gains Popularity in Contact Centers
Learn how Brinks Home Security's contact center is taking advantage of rich messaging with Apple Bus...