About Mike Myer

Before founding Quiq, Mike was Chief Product Officer & VP of Engineering at Dataminr, a startup that analyzes all of the world’s tweets in real-time and detects breaking information ahead of any other source. Mike has deep expertise in customer service software having previously built the RightNow Customer Experience solution used by many of the world’s largest consumer brands to deliver exceptional interactions. RightNow went public in 2004 and was acquired by Oracle for $1.5B in 2011. Mike led Engineering the entire time RightNow was a standalone company and later managed a team of nearly 500 at Oracle responsible for Service Cloud. Before RightNow, Mike held various software development and architect roles at AT&T/Lucent/Bell Labs Research. Mike has earned BS and MS degrees in CS from Rutgers University. Mike splits his time between two of the best (and most opposite!) places: Bozeman, Montana and New York City.

Quiq Announces $25million in Series C Funding

We are thrilled to announce that Quiq has raised a $25M Series C round of funding. The round was led by Baird Capital, with participation from existing investors Venrock, Foundry Group, and Next Frontier Capital. We started Quiq for a simple reason: The huge gap between the way consumers were forced to communicate with their favorite brands [...]

2022-04-12T06:44:16-06:00Tags: , |

Press Release: Quiq Raises $25 Million Series C Funding Led by Baird Capital

Quiq helps innovative brands like Overstock, Spirit Airlines, Brinks Home Security and Blue Nile increase e-commerce revenue, reduce customer service costs and improve customer satisfaction; New funding BOZEMAN, MT and NEW YORK CITY — APRIL 12, 2022 — Quiq, the AI-powered Conversational Platform that enables brands to engage customers on the most popular messaging channels with bots and [...]

2022-04-12T07:54:21-06:00Tags: , |

How Our Clients Use Quiq Messaging

A Message From Mike Myer, Quiq CEO Since I helped start RightNow, the world has changed, but not my mission. My team and I are still focused on saving companies money, while helping them deliver a better customer experience. No longer are we focused on handling and managing high volumes of phone calls and emails. We have leapfrogged ahead again to focus [...]

2019-08-02T15:15:07-06:00

Re-imagining Customer Service in a Mobile World

When I describe to friends what we’re working on at Quiq, the reaction is universally positive, sometimes even rabid enthusiasm. We’re all consumers, and interacting with companies, even our favorite ones, is an unpleasant necessity and not a positive experience — akin to going to the dentist, something you don’t look forward to but have to do nonetheless. Friction and delay. Those two words [...]

2019-08-02T15:36:56-06:00