Brinks Home Security™ Monitors and Responds to Changing Market Demands
Q: What motivated Brinks to look at messaging as a way to connect with customers?...
Customer Spotlight: Warners' Stellian
Warners' Stellian has been providing families in the St. Paul and Minneapolis, Minnesota areas quali...
Credit Union Messaging Guidelines to Build Trust With Members
There is an undercurrent of distrust around promotional emails and robo-calls. Consumers are beyond...
Creditunions.com: 7 Strategies to Support Self-Service
Loan processing velocity, abandonment reduction and expired application rescues; collection prompts...
Pier 1 Cozies Up To Effortless Customer Engagement
Retailer Pier 1 Imports, has been around for 56 years and knows a thing or two about evolving within...
Customer Spotlight: Aura Building Trust with Lines of Credit and Communication
To Aura, being customer-obsessed means placing trust at the center of the relationship between its c...
Digiday: Overstock’s customer service texts have a 98 percent open rate
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Williams Plumbing: Reaching Customers in New Ways
Peak times, like severe winter weather and high volumes of emergency calls, had Williams looking for...
Credit Union Journal: Credit unions' call center chatter turns to texting
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Hospitality Technology: Ski Resort Uses Text Messaging to Interact with Guests
Jackson Hole uses messaging to interact with guests.
Hospitality Technology highlights how...
evo Adds a Texting Option for Customer Service
Retailer Expanded Service Options
When outdoor gear and apparel retailer...
Office Depot: Outpacing the Competition with Quiq
Office Depot embarked on its journey to deliver an enhanced shopping experience for its customers an...
Jackson Hole Mountain Resort: Expanding Its Customer Service Channels
Priding itself on a superior customer experience, Jackson Hole wanted to expand customer service cha...
Quiq Customer Spotlight: Learn How evo Uses Quiq Messaging
Customer Spotlight: evo & Quiq Messaging...
How Our Clients Use Quiq Messaging
A Message From Mike Myer, Quiq CEO
Since I helped start RightNow, the world has changed, b...