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Brinks Home Security™ Monitors and Responds to Changing Market Demands

Q: What motivated Brinks to look at messaging as a way to connect with customers?...

Customer Spotlight: Warners' Stellian

Warners' Stellian has been providing families in the St. Paul and Minneapolis, Minnesota areas quali...

Credit Union Messaging Guidelines to Build Trust With Members

There is an undercurrent of distrust around promotional emails and robo-calls. Consumers are beyond...

Creditunions.com: 7 Strategies to Support Self-Service

Loan processing velocity, abandonment reduction and expired application rescues; collection prompts...

Pier 1 Cozies Up To Effortless Customer Engagement

Retailer Pier 1 Imports, has been around for 56 years and knows a thing or two about evolving within...

Customer Spotlight: Aura Building Trust with Lines of Credit and Communication

To Aura, being customer-obsessed means placing trust at the center of the relationship between its c...

Williams Plumbing: Reaching Customers in New Ways

Peak times, like severe winter weather and high volumes of emergency calls, had Williams looking for...

Hospitality Technology: Ski Resort Uses Text Messaging to Interact with Guests

Jackson Hole uses messaging to interact with guests. Hospitality Technology highlights how...

evo Adds a Texting Option for Customer Service

Retailer Expanded Service Options When outdoor gear and apparel retailer...

Office Depot: Outpacing the Competition with Quiq

Office Depot embarked on its journey to deliver an enhanced shopping experience for its customers an...

Jackson Hole Mountain Resort: Expanding Its Customer Service Channels

Priding itself on a superior customer experience, Jackson Hole wanted to expand customer service cha...

Quiq Customer Spotlight: Learn How evo Uses Quiq Messaging

Customer Spotlight: evo & Quiq Messaging...

How Our Clients Use Quiq Messaging

A Message From Mike Myer, Quiq CEO Since I helped start RightNow, the world has changed, b...