Digiday: Overstock’s customer service texts have a 98 percent open rate

Stack of cardboard boxes with red Overstock logo

Think Quiq!

Get the Blog in Email

Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with friends and family.  With Quiq, customers can engage with companies via SMS/text messaging, Facebook Messenger, Web Chat, In-App, and Kik for help with their pre-sales and post-sales questions. In return, companies get a digital engagement platform to communicate with customers. Learn more about Quiq today at quiq.com.

 

Contact Us

Subscribe to our blog

Name(Required)
Sign up for our tips and insights delivered right to your inbox, every week.
This field is for validation purposes and should be left unchanged.

Special event invite:

How CX Leaders Can Go Beyond the Hype and Start Driving Real Value with GenAI