Quiq is a leading-edge customer messaging platform that makes it easy for customers to engage with brands on SMS/text, web chat, social, and more. But it’s not just about having more conversations. It’s about more engagement, that’s more efficient than an email, faster than a phone call, and accessible across mobile devices.
We help you do more with the resources you already have through asynchronous conversations. You can reduce customer service costs by enabling your agents to handle multiple, simultaneous conversations, and power your sales team to address customer questions with lightning speed to expedite purchases.
Customer Messaging Across Multiple Digital Channels
Wherever your customers prefer to engage with you, every message is managed in a simple, robust workspace. Help your employees be more productive with intelligent features like conversation rules, routing, and smart replies that move conversations toward a faster resolution.
Quiq’s customer messaging platform video gives you a closer look at the solution that companies like Overstock, Brinks Home Security, and Cyprus Credit Union trust to expand their digital customer service. These clients and many others have used Quiq’s easy integrations with Salesforce, Zendesk, Oracle Service Cloud, and others to upgrade their CRM.
Quiq’s Customer Messaging Platform and Chatbots
View the video to learn how chatbots are easily integrated into your customer messaging conversations. Quiq compliments your human agents, allowing them to focus on high-value interactions. Quiq is super flexible and works with native, custom, and third-party bots across all of your digital channels, collecting customer data, answering customer questions, and acting as an “always-on” agent.
Ready to see more? Request a short demo to see how to put messaging to work for you.