The Quiq Blog

The latest news and expert advice on AI, CX, and customer service.

AI | 9 min read

6 Questions to Ask Generative AI Vendors You’re Evaluating

With all the power exhibited by today’s large language models, many businesses are scrambling to leverage them in their ...
eCommerce | 4 min read

6 Ways to Drive More eCommerce Sales This Holiday Season

Channels | 3 min read

How to Leverage Direct Messages on Instagram to Engage and Convert Shoppers

Channels | 6 min read

4 Reasons Why Instant Messaging for Business is Still Crucial

Channels | 5 min read

Successful Strategies for Google's Business Messages: Customer Service, Marketing, & Omnichannel

News | 3 min read

Quiq achieves 100% 10DLC compliance

News | 4 min read

Press Release: Quiq Launches Conversational Commerce Payments and Surveys

Channels | 4 min read

Counterintuitive Commerce - Why Premium Support Experiences are the Future of eCommerce

Customer Service | 8 min read

How To Choose The Right Digital Customer Service Channel For Your Business

Customer Service | 5 min read

5 Ways Mobile Shopping Is Transforming Customer Service

Customer Service | 5 min read

Business Messages from Google: What it Means for eCommerce and How to Get Started

Channels | 4 min read

Proactive Web Actions - Engaging Customers with Contextual & Personalized Chat

eCommerce | 10 min read

5 Effective Strategies to Improve eCommerce Customer Service

Channels | 5 min read

Instagram's New Messenger API - What It Is And How Your Business Can Use It

Industries | < 1 ”minute”

Quiq Translate Webinar Replay with The City of Knoxville

News | 3 min read

Quiq Has Acquired Snaps, A Leader In Conversational AI

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