About Ejieme Eromosele

Ejieme Eromosele is an award-winning Customer Success and Experience Executive with 20 years of experience in building high-impact customer programs. As the VP of Customer Growth at Quiq, Ejieme leads the company’s focus on delivering customer value to drive revenue retention and growth. In her prior role as General Manager for EMEA, she led Quiq’s expansion across Europe, overseeing the region’s GTM strategy. Prior to Quiq, she was Managing Director of Customer Experience at The New York Times and led The Times’ efforts to drive retention, loyalty and brand advocacy of its growing subscriber base. Ejieme spent a decade in management consulting at PwC and Accenture. In these roles, she led CX transformation programs across retail, pharma, tech, government and non-profit sectors. She is also on the board of The Conversational Design Institute Foundation, a non-profit organization dedicated to developing design standards for conversational AI Assistants that interface with people via chatbots and voice applications. Ejieme has a BA in Economics from NYU’s College of Arts & Science and an MBA in Strategy and Global Business from NYU’s Stern School of Business.