As messaging continues to help spur retail growth, we’ve seen more companies look to this channel to improve the customer experience. We’ve aggregated some of our most popular resources to help you with your research into messaging for your business.
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Stio is a mountain lifestyle brand, headquartered in Jackson Hole, Wyoming. When leadership realized that it had to scale its digital customer experience to keep up with growth, they turned to Quiq’s messaging, web chat, and bot platform for support.
TodayTix meet the needs of their customers by offering real-time communications through the messaging channels customers find most convenient.
Tailored Brands brought on Quiq Messaging to support its two largest brands: Men’s Wearhouse and Jos. A. Banks. Now these retailers are able to quickly respond to customer inquiries about online orders, products, promotions, and tuxedo rentals - all via messaging.
Join These Leading Brands Who Use Messaging
No, this article isn’t about The Governator or Tony Stark taking over your contact center. It’s about augmenting your human workforce with bots and giving them some superpowers of their own.
In this article, we take a look at how conversational commerce can change your business. We review the solutions that help businesses enable conversational commerce for sales and customer service and the simple steps you can take today to get started.
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