As messaging continues to help spur retail growth, we’ve seen more companies look to this channel to improve the customer experience. We’ve aggregated some of our most popular resources to help you with your research into messaging for your business.
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Tailored Brands brought on Quiq Messaging to support its two largest brands: Men’s Wearhouse and Jos. A. Banks. Now these retailers are able to quickly respond to customer inquiries about online orders, products, promotions, and tuxedo rentals - all via messaging.
TodayTix meet the needs of their customers by offering real-time communications through the messaging channels customers find most convenient.
Stio is a mountain lifestyle brand, headquartered in Jackson Hole, Wyoming. When leadership realized that it had to scale its digital customer experience to keep up with growth, they turned to Quiq’s messaging, web chat, and bot platform for support.
Join These Leading Brands Who Use Messaging
A new kind of retailer exists because there is a new kind of customer. Customers who demand convenience and personalization from brands that fit into their mobile lifestyle are the new norm. Here are three times messaging has helped retailers win these new consumers over.
There is a retail renaissance underway where consumers are using their mobile devices to explore a vast landscape of choices and expect 24/7 support. Read this post to understand how consumer packaged goods messaging with customers is on the horizon.
Increase conversion rates through better engagement with your customers. Learn how Quiq clients have realized an increase in their conversions.
In this post, we’ll take a look at chatbots and how they are playing an increasingly important role in eCommerce. We’ll then dive into the ways that businesses can use bots across all channels.
AR Chat may be the new retail battleground. Read why retailers are combining messaging with the advances of AR to create a new way to engage with consumers.
In this post we clearly define what is digital customer and what is traditional customer service. We'll give you concrete examples of who is doing it rightLet’s take a brief look at the history of mobile shopping for insight into why this game of catch-up is afoot. Then, we’ll examine the mobile retail trends happening today which are shaping the future of retailer’s mobile shopping strategy.
