Video: Asynchronous Conversation

Asynchronous conversation across popular digital channels such as SMS, Apple Business Chat and Facebook

Offering asynchronous conversation to your customers let’s them engage with you when it’s convenient for them on the digital channels that matter to them the most. Deliver real-time service for asynchronous conversations across all of Quiq’s supported channels from web chat, Facebook, Apple Business Chat, and more. Quiq’s desktop provides a single view of these channels for employees along with advanced features that provide insights, like icons that alert the agent of the customer’s sentiment, for a more successful conversation.

Manage customer conversations across multiple digital channels with the efficiency you need to keep your contact center running smoothly and your customers happy. View this short video to see how Quiq makes multi-channel business messaging easy and efficient for your company and customers. We’re waiting to answer any questions you have. Schedule a demo today.

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