The ROI of Messaging

Just to be conservative, we'll use the lowest cost per call in our analysis

This range represents the potential number of calls that could be deflected to a digital channel

This represents how much you could save based on the lowest cost per inbound call to your contact center. This is how much you could potentially save by shifting calls away from the expensive phone channel.

Based on the numbers you provided, this is the potential % return you could expect to see based on your investment in your digital transformation. Let's talk!

You indicated this as your estimated annual desktop traffic.

You indicated this as your estimated annual mobile traffic.

You indicated this as your estimated average margin

This as your estimated digital uplift or, the amount average cart value will increase due to increased engagement

Based on industry benchmarks, you can expect to see an conversion increase within this range

You indicated this as your estimated digital uplift or, the amount avg cart value will increase due to increased engagement

Based on industry benchmarks, you can expect to see an conversion increase within this range

You indicated this as your estimated digital uplift or, the amount avg cart value will increase due to increased engagement

This is the return on investment you can expect from an investment in messaging. Note: These represent % increase or decrease