CX Deep Dive:
Exclusive Results and Insights from Launching Next-Gen AI Assistants for Conversational CX

Quiq, the conversational AI pioneer, leads the industry with the most live Generative AI assistants, transforming customer interactions for global brands across retail, e-commerce, media, CPG, and financial services. Get data-informed insights from real customer interactions, anonymized and aggregated to reveal actionable Generative AI assistant lessons for CX leaders like you.

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In this whitepaper, you'll learn:

  • How Generative AI drives step-change improvements in CX quality and efficiency, boosting self-service rates, CSAT scores, and revenue for leading brands like Rixos Hotels and global retailers.
  • Why the notion of an “AI agent in minutes” is bogus. Understand the reality of deploying high-performance Generative AI assistants and the essential steps to achieving transformative results for enterprise-size companies.
  • About the core concepts of Retrieval Augmented Generation (RAG) and how to design and manage resource-based assistants effectively, maximizing the impact of Generative AI on your CX operations.
  • To recognize the biggest data quality issues so you can harness the power of Generative AI to provide accurate, relevant, and personalized responses.
  • How to define success with AI by setting clear expectations, implementing guardrails, and optimizing resources.

Download the whitepaper now to gain exclusive access to real-world data, use cases, and actionable insights that will empower you to harness the full potential of Generative AI for CX excellence.