Live Webinar | Embracing the Future of CX | Dec 19th @ 9 AM PST / 12 PM EST Register now -->

Whitepaper

Gen AI Assistants for CX: This Is What We’ve Learned So Far From Deploying Gen AI

Quiq, the conversational AI pioneer, leads the industry with the most live Generative AI assistants, transforming customer interactions for global brands across retail, e-commerce, media, CPG, and financial services. Get data-informed insights from real customer interactions, anonymized and aggregated to reveal actionable Generative AI assistant lessons for CX leaders like you.

Download the whitepaper now.

Name(Required)
This field is for validation purposes and should be left unchanged.

In this whitepaper, you'll learn:

  • How Generative AI drives step-change improvements in CX quality and efficiency, boosting self-service rates, CSAT scores, and revenue for leading brands like Rixos Hotels and global retailers.
  • Why the notion of an “AI agent in minutes” is bogus. Understand the reality of deploying high-performance Generative AI assistants and the essential steps to achieving transformative results for enterprise-size companies.
  • About the core concepts of Retrieval Augmented Generation (RAG) and how to design and manage resource-based assistants effectively, maximizing the impact of Generative AI on your CX operations.
  • To recognize the biggest data quality issues so you can harness the power of Generative AI to provide accurate, relevant, and personalized responses.
  • How to define success with AI by setting clear expectations, implementing guardrails, and optimizing resources.

Download the whitepaper now to gain exclusive access to real-world data, use cases, and actionable insights that will empower you to harness the full potential of Generative AI for CX excellence.