Exploring 9 Transformative (and Totally Possible) Agentic AI Use Cases
Understand what’s truly achievable with this exciting technology.
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Quiq’s Security Whitepaper
In-depth information about how we approach and enforce security.
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Hospitality Case Study
Accor doubles intent to book rates with generative AI-driven CX
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2026 State of AI Agents in Travel & Hospitality
CX Benchmarks, Real Results, and Your Evaluation Checklist
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Omdia On the Radar
See how Quiq is emerging as a key challenger in agentic AI, bridging messaging, automation, and CX
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QuiqQuiq
  • Products
    • AI AgentsResolve customer questions across every channel.
    • AI AssistantsCoach and assist your human agents in real time.
    • Voice AIDeliver natural voice conversations at scale.
    • AI ServicesExtend agentic AI to any business workflow.
    • AI AnalystsTurn conversation data into instant insights.
    • Digital Contact CenterHandle every conversation from one workspace.
  • Platform
    • AI StudioDeploy agents with enterprise-grade guardrails.
    • ReportingTrack performance across every channel and agent.
    • IntegrationsConnect Quiq to your existing tech stack.
    • SecurityScale AI with confidence and trust.
  • Customers
    • Customer StoriesLearn why Quiq is trusted by leading enterprises.
    • AccorRead how Accor Hotels doubled booking intent.
    • PanasonicSee how Panasonic improved to a 75 point NPS.
    • TerminixUncover how Terminix expanded sales pipeline.
  • Industries
    • RetailConvert sales and protect your brand on every channel.
    • Travel & HospitalityResolve bookings and issues without hold music.
    • Consumer ServicesSchedule, quote, and resolve in one conversation.
  • Learn
    • BlogRead about agentic AI and customer experience.
    • Video LibraryWatch on-demand videos and customer stories.
    • PublicationsDownload guides and whitepapers for leaders.
    • Knowledge BaseFind answers and get the most out of Quiq.
    • AI Studio DocumentationBuild agents with full technical documentation.
  • Pricing

About Mike Zinne

Mike Zinne is the Chief Experience Officer at Quiq, leading Client Services, Customer Support, Customer Success, Solution Consulting, and Professional Services. He lives by a simple business mantra: to make customer relationships more meaningful, personal, and productive. Before Quiq, Mike was the Chief Customer Officer at Outreach, the VP of Customer Experience at Zendesk, and the VP of Sales Consulting at Oracle where he led a team of more than 120. Mike has a proven track record of building and deploying world-class customer success teams. He has successfully managed global customer success organizations and thrives on delivering simple approaches to customer experiences. While his passion is customer delight, Mike has experience in a wide range of executive roles and is an asset in managing profitability and growth in SaaS organizations. Outside of work, he enjoys the great outdoors. Mike is an avid skier and loves summer water sports. You can also find him chasing around his two young children or hiking in the beautiful Pacific Northwest.
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