AI: Build vs buy? Don’t get trapped by this false dichotomy.
The latest AI has the potential to radically change how your CX organization operates. Many organizations are already planning and evaluating how they will deploy AI. Often, this gets framed up as a decision of “Build” vs “Buy.”
That’s a choice you don’t have to make.
Quiq has already successfully deployed the latest AI, and we understand what’s required to be successful.
Join us as we dive into the details of what is necessary to build successful AI (spoiler: there is a lot more to it than just writing a prompt and making an API call to an LLM). We’ll also debunk the “Build” vs “Buy” conundrum and explain why the two approaches are not mutually exclusive.