Quiq’s world-class Conversational AI Platform helps CX and service teams like yours reduce costs and improve customer satisfaction.
Meet our partners.
Quiq is a Platinum Partner Status in the COPC Approved Technology Provider (ATP) Program
The ATP program acknowledges technology solutions that provide tangible business value and meet the criteria of the COPC Customer Experience (CX) Standard, a leading framework for managing and improving performance in contact centers, digital channels, and CX operations. This achievement, rare among vendors due to the rigorous certification process, validates Quiq’s innovative approach to CX in terms of technology and exceptional best practices. Our COPC certification confirms our commitment to helping brands improve customer satisfaction.
MSPs (Managed Service Providers)
TSDs (Technology Solutions Distributors)
Consultants
Cloud Partners
Technology Partners
Results that speak for themselves.
Increased self-service rates by 3X to more than 50% automated resolution.
Doubles intent-to-book metrics with 89% CSAT.
Hit a 60% resolution rate and increased CSAT by 42%.
Speak to our strategic partnership team.
What else sets Quiq apart?
Optimize CX outcomes
Move the metrics your customers care about.
Quiq is focused on optimizing the CX outcomes that are important for your customers’ businesses. We have deep CX expertise from celebrated companies like Oracle, RightNow Technologies, Five9, Genesys, Zendesk, and LivePerson—and we were doing AI long before it was trendy. Our people and processes enable your customers to drive revenue, reduce costs, and improve CSAT scores. And our technology is innovative: We were the first to deploy a LLM-powered Customer AI Assistant and continue to lead the market in deployments.
Deliver seamless journeys
Seamless journeys across channels and between AI and humans.
A great customer experience feels consistent, fast, and easy—no matter where the experience happens. From texting and digital messaging to email and voice, Quiq designs seamless journeys across channels and between AI Assistants and human agents. That means your customers’ customers are no longer stuck on the phone or trapped by a chatbot. We will work together to create amazing experiences across the customer life cycle when engaging in pre-sales and e-commerce critical purchase moments, as well as minimizing the hassle of support and returns. And customers will come to trust your client businesses to provide stand-out service that meets their communication preferences
Get the best of build and buy
Quiq empowers your customers to chart their own paths to AI assistants.
With Quiq, your customers get the best of “build” with control and customization, and the best of “buy” with expert support, security, and scalability. Building an AI assistant from scratch may seem easy, but making AI safe and effective is exponentially harder. Quiq gives your clients access to a complete AI for CX platform and the set of tools we use to build AI assistants. Your enterprise clients get total control and full visibility to customize, just as they would if they were building internally. The Quiq platform also provides teams with a massive head start thanks to built-in observability, analytics, hallucination prevention, and more. That said, we find that a lot of brands don’t have AI experts in-house yet, so they take advantage of our white glove managed services and team of experts who can design and build AI solutions for them. Have a team of AI Managed Services professionals? We’ll empower you to take the lead with your customers.
