The Quiq Blog

Parloa and Cognigy are two established enterprise AI platforms that promise to automate customer conversations, ...

Bland AI advertises AI phone calls starting at just $0.14 per minute. Sounds affordable, right? ...

An AI voice agent can sound great in a demo. But what happens when a ...

Yellow.ai offers plenty of ways to automate customer conversations, but that doesn't mean it's the ...

Yellow AI is one of the few AI agent platforms that lets you get started ...

AI assistants have come a long way from setting reminders and answering simple questions. Today, ...

A customer contacts support because their order is going to the wrong address. The chatbot ...

AI adoption is at an all-time high, but there's a growing gap between companies experimenting ...

Catastrophe surge is the problem that P&C carriers cannot solve with headcount. A major weather ...

When a homeowner calls to get help they describe the problem in detail — the ...

Parloa looks impressive in a demo. The harder question is what happens after the contract ...

Enterprise contact center teams do not lack AI vendors. The harder problem is figuring out ...

A guest checks into a hotel room and discovers the view is of a loading ...

Fin AI is one of the best-known options for automating customer support, but it is ...

When it comes to AI customer support tools, Fin AI is one of the few ...

Calls tend to slow down at the same point, when somebody starts reading information out ...

Online retailers are experiencing more natural engagement with customers, reduced service costs, and reductions in ...

Knowing how to communicate with customers effectively has a direct impact on how people experience ...