New Guide:
7 AI Agents Every CX Leader Needs on their Team in 2026

Microsoft Dynamics

Unify customer experiences: Microsoft Dynamics

Leverage your existing investments, while reducing costs and increasing customer satisfaction with messaging and AI agents.

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Quiq and Microsoft rich messaging interface showing a live agent greeting, embedded product video, real-time order delivery tracking map, and post-chat thumbs up or down satisfaction rating prompt

Improve your customer experience

Increase efficiency, drive revenue, and boost customer satisfaction with a modern experience across any channel using both AI and human agents. 

Quiq and Microsoft integration showing a live web chat conversation with a returning customer's profile panel displaying order status, email, and customer type pulled automatically from Microsoft Dynamics

Empower agents

Quiq runs on Azure and is integrated into your Dynamics 365, allowing conversations to be linked with contacts and transcripts stored in tickets.

Real customers. Real results.

Terminix
$7m
in additional sales
in 9 months
Office Supply
50%+
increase in calls sent to sales associates
Accor
89%
AI CSAT score matching human agents
Panasonic
+75
net promoter score
Brinks
67%
decrease in cost per interaction
How Today's Biggest Brands Launch AI Agents: A 5-Step Playbook for CX Leaders — eBook cover

Best practices from today's biggest brands

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See how Quiq + Microsoft Dynamics can help your business

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