LOOP is driving the next generation of auto insurance by removing systemic bias from the equation and replacing it with equality and community.
Widely successful and respected by the many Texas drivers insured by them, LOOP team members have their eyes on expanding their high-quality products and services to other states. Their hope is that people all over the country won’t have to navigate insurance eligibility based on potentially biased factors such as gender, marriage status, or credit score.
As in many industries, the need to innovate is as constant as the need to improve customer satisfaction and decrease costs, so LOOP got a hold of the Quiq team to revamp a tired chatbot with branded, custom generative AI solutions, as well as a platform for managing its results.