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The Quiq Blog

The latest news and expert advice on AI, CX, and customer service.

AI | 6 min read

Let’s Talk AI in Sales: Why I Believe AI Agents Are Your Next Revenue Superstars

Key Takeaways Shift your mindset from cost-saving to revenue generation. AI sales agents are powerful tools that ...
AI | 8 min read

Semi-Supervised Learning: What It Is and How It Works

AI | 9 min read

A Deep Dive on Large Language Models—And What They Mean For You

AI | 4 min read

Prompt Engineering: What Is It—And How Can You Use It To Get The Most Out Of AI?

Channels | 6 min read

Agent Efficiency: How to Collect Better Metrics

Customer Service | 5 min read

Live Chat: Is it Effective for Online Customer Service?

AI | 7 min read

The Rise of Conversational AI: Why Businesses Are Embracing It

Channels | 6 min read

10 Benefits of Business Messaging for Customer Service

AI | 5 min read

Does Your Chatbot Sound Robotic? 7 Ways to Fix It

Channels | 8 min read

How to Create an Effective Business Text Messaging Strategy - The Ultimate Guide

AI | 5 min read

How Do You Balance Privacy with Personalization?

Industries | 6 min read

Customer Service in the Travel Industry: How to Do More with Less

Customer Service | 5 min read

7 Ways AI Chatbots Improve Customer Service

Channels | 6 min read

Business Text Messaging Statistics You Need to Know

AI | 5 min read

5 Tips for Delivering Exceptional Real-Time Support to Customers

Customer Experience | 7 min read

6 Tips to Build Your Customer Referral Program

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