Health-conscious meal kit delivery company Daily Harvest already owned a spectacular array of communications tools that helped them reach customers in their preferred channels. But they also wanted to add a little extra something using elevated personalization and branding techniques.
With Quiq, Daily Harvest designed and implemented a communications channel in Apple Messages for Business, which allowed the company to communicate with customers on a whole new level. Even with a “scrappy implementation,” as Daily Harvest VP of Customer Care Joe Gilgoff calls it, the team experienced near-instant success, simply by being brand-centric and customer focused.
Daily Harvest merged communications channels under Quiq’s Conversational Platform to streamline customer connections wherever they’re happening.
