Laurie Simpter – Sr. Manager of Customer Relations at Pier 1 Imports
Watch this short video and share in Laurie’s excitement as to how their business has expanded their contact center portfolio and found messaging ROI. Laurie Simpter is the Sr. Manager of Customer Relations at Pier 1 Imports and explains in this brief testimonial why they chose Quiq to support their business messaging initiatives.
We love our customers and there’s no better feeling for us than when we see our customers find greater success by implementing Quiq’s leading customer engagement platform. If you’re ready to transform your contact center, see a demo and get started today!
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Mike Zinne is the Chief Experience Officer at Quiq, leading Client Services, Customer Support, Customer Success, Solution Consulting, and Professional Services. He lives by a simple business mantra: to make customer relationships more meaningful, personal, and productive. Before Quiq, Mike was the Chief Customer Officer at Outreach, the VP of Customer Experience at Zendesk, and the VP of Sales Consulting at Oracle where he led a team of more than 120. Mike has a proven track record of building and deploying world-class customer success teams. He has successfully managed global customer success organizations and thrives on delivering simple approaches to customer experiences. While his passion is customer delight, Mike has experience in a wide range of executive roles and is an asset in managing profitability and growth in SaaS organizations. Outside of work, he enjoys the great outdoors. Mike is an avid skier and loves summer water sports. You can also find him chasing around his two young children or hiking in the beautiful Pacific Northwest.
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