Only Quiq makes AI for CX Customer-centric AI for CX.
Your customers. Your Journey. AI Your Way.
Confidently leverage AI
to transform customer journeys.
Proven expertise, transparency, and proprietary safeguards give enterprise brands the confidence to leverage AI and manage its risks so you and your team can focus on more complex customer issues while AI handles the rest.
Optimize CX outcomes
Built by CX experts to deliver on the promise of AI by driving revenue, reducing cost, and improving CSAT scores.
Create seamless journeys
Customers, and the context of the conversation, move seamlessly across voice and digital messaging channels and between AI and agents – leveraging each’s strengths to deliver brand-defining CX.
Get the best of build and buy
Build the AI solution that fits your unique CX needs using our purpose-built developer environment. Or choose to co-create with our experts or simply let us deliver a turnkey solution that integrates with your existing infrastructure. Each path gives you the transparency, control, and customization you want with expert support, security, and scalability you need.
Forrester report
Customer-centric AI
only CX experts could build.
Deliver the results your customers and business demand.
Grow customer loyalty.
With decades of CX and AI experience, our team knows how to make customers happier. We channel that expertise into our partnership with you as we focus on the best ways to improve CSAT scores.
Manage costs.
Watch your AHT plummet and your CSAT soar with AI answering questions faster than any human can, and your agents focused on more complex issues.
Grow revenue.
Our team of experts works with you to determine increased revenue potential and develop a strategy to achieve your goals.
Seamless journeys that impress.
Customer AI Assistants.
By leveraging Generative AI combined with your company knowledge and data, customers get concise, accurate, and personalized answers created directly from trusted sources — as if they had a human agent helping them.
AI for the human agents on your team.
Customers today prefer digital messaging and the convenience of asynchronous conversations. But not every question can be answered by AI, so Quiq’s AI-assisted contact center empowers human agents to handle multiple digital conversations simultaneously across all popular messaging channels.
Enjoy control and flexibility when you build, buy, or both.
A powerful set of AI tools built specifically for CX
AI Studio is an enterprise-grade development environment for building, testing, deploying, and measuring AI for CX. Conversational CX strategy, design, coding, and performance measurement – it can all be overwhelming. AI Studio brings it all together, giving your team a massive headstart when building an AI assistant.
Neutralize risks with an enterprise-grade solution
Hallucinations are a real risk with AI-powered experiences. The ability to test and tune your AI while securely enhancing your data is critical in mitigating these risks. Our people, systems, and processes are designed to ensure your AI Assistant is safe and secure, whether that’s for your employees or your customers. The Quiq AI for CX platform was built to handle the capacity and performance needs of enterprise brands with millions of customers – so you can innovate quickly and at scale.
Make an impact with every interaction.
Learn how our customers are leveraging customer-centric AI to achieve their CX goals.
