The Ultimate Chatbot Playbook

This playbook is intended to be a Quiq overview of chatbots, what they do, their benefits, and how they work. We’ve broken down the basics into three steps that will also help you figure out if a bot is right for your business and what kind of team you need to make it happen.

Follow along in this e-book to scope and configure your perfect bot:

• Step 1: Building Your Chatbot Knowledge Base
  You’ll learn the basics of chatbots, how they work, and how they benefit businesses of all shapes and sizes.
• Step 2: Building Your Chatbot
  Throughout step two, we walk you through essential steps to building a bot, such as an experience mapping and logic execution.
• Step 3: Building Your Bot Team
  We finish the playbook with a section on how to build the right team to manage your bot program
• Quiq Questionnaires
  We’ve also included a few questionnaires that can help you determine if a chatbot is right for your company, as well as what it will take to get one integrated into your systems.